William Kuria Wachira, Dr. Lawrence Odollo


The public service institutions are challenged with problems emanating from lack of a central repository of knowledge, loss of knowledge through expertise leaving the without being captured and over reliance on a few subject experts. The main objective of this study was to assess the factors that affect the adoption of knowledge management strategies at the public service in Kenya. The specific objectives of this study were to establish the influence of organizational culture and the influence of staff competencies on the adoption of KM Strategies at public service in Kenya. The study adopted a descriptive case study research design. The study targets 642 employees from four ministries. Proportionate stratified sampling was used in selecting a sample size of 247 respondents. Primary data was collected using structured questionnaires while the secondary data was collected from relevant literature and publications. Piloting was done on 25 respondents (10 percent of the target population). Qualitative data was analysed using descriptive analysis. Regression analysis was also computed to test the relationship between study variables. The study found that organization culture, staff competencies, management support and technology were found to have a positive significant influence on knowledge management strategies. The study recommends that a culture that is supportive of knowledge management systems should be adopted. The ministries should put in place monitoring and evaluation mechanism to assess the effectiveness of the trainings. Also, the management should continue setting the tone and demonstrate that knowledge, and its management, are taken seriously in the organization. This means allocating adequate resources for the maintenance and establishment of new technologies to facilitate social interactions in the organization. This will enhance knowledge management within the organization.

Key Words: Organizational Culture, Staff Competencies, Adoption of KM Strategies

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